If you have had any problems with the new version of the e-profile, please read the following carefully:
Printers
Please note that eyeProfile will not work if your computer's printers folder is empty. Add a printer, even if you do not intend to use or even connect one.
Hopefully this may solve any problems you have had. If not, please let us know by e-mailing a description of the problem to andy.wilson@medway.gov.uk.